Essential Plan
Plans to digitally transition your business.
Digital Brand Map
What You Will Be Getting
ESSENTIALS PLAN
Ongoing Services
01.
SME Website Management
- Monthly maintenance - Updates & upkeep.
- Website security; malware, spam protection.
- Website contact form & redirect to support emails.
- Website chat widget replies & responders.
- SEO Search Keywords, Traffic & Google Analytics tracking.
02.
SME Hosting & Email Service
- Unlimited email accounts for individual staff. "user@company.com"
- Email hosting & server - Unlimited storage.
- Mail clients integration; Outlook, Apple Mail, Gmail, etc.
- Email signature with company branding.
- Setup guide & walkthrough process.
03.
Social Media Management
- Customer Messaging & Basic Support
- Customer manual replies & Autoresponders.
- Posts & promotional design & copy writing.
- Page & profile branding -individual platform format.
- Social media admin for all platforms.
- Website contact form -redirect to company support email.
04.
Content Writing & Posts - copy & design
- Website News Section posts One post every month (client provided context or write up).
- One post per week - Social platforms DMs -FB IG LI Tw WA.
- Basic customer support & redirection to relevant departments.
- Social media growth essentials -FB, IG, etc.
05.
Security & Identity Fraud Protection
- Online Reputation Management
- All social media platforms comments moderation.
- User submitted testimonials / reviews moderation.
- Google Business reviews monitoring.
- Online identity fraud prevention -official domain certification.
06.
Ongoing Support & Monthly Reporting
- Unified Brand Management; personal contact & support- single point reference
- Administrative person in charge for all digital platforms & operations.
- Monthly server, webmails, hosting & domain running costs, admin & upkeep.
- Monthly reporting of service & deliverables.